Contact us
Live Chat and online calls
Our 24/7 customer support team is available through Live Chat and online calls and will provide a quick response to your question.
Phone
Call +44 (0)203 582 4005 from 5am to 10pm every day. Calls to 0203 numbers are charged at UK standard rate and are typically included in inclusive call packages. Please check with your provider for further details.
For all customer queries, email us at [email protected] with your name and account number. You can also request up to twelve months of your transaction history by email.
Post
SCGO Limited, Luxe Pavilion, 2nd level, Diamonds International Building, Portomaso, St Julian’s STJ 4010, Malta.
Complaints
When you raise a complaint, give us your account details, an explanation and the relevant dates or times. We handle it through our internal complaints process, and where applicable IBAS is the independent dispute-resolution provider after that process.
For safer gambling tools, self-exclusion and support organisations, see our Responsible Gambling page.